Quality policy_eng

Quality Policy

Poulias Ioannis SMPL company is the leading – greek pest control company which is certified with Quality System EN ISO 9002:1994 since 1998. In 2005 our Quality System was upgraded to ISO 9001:2000.

Basic parameters of the Quality Policy of our company are:

  • Scientific design of pest control services to each customer individually.
  • The Ongoing monitoring and improvement of the Pest Control System we have installed at our clients.
  • The strong emphasis on proper management of our customers’ complaints and our direct assistance in case of an emergency.
  • The ongoing expertise and further staff training upon a strictly applied internal training program and also with our staff participation in seminars, trainings and exhibitions.

Environmental Protection

The use of chemicals in our work is a potential risk to the environment.

We use pesticides and their residues   paying special attention to the safety rules and regulations. We are the first pest control company which, since the late 90s, we have applied a waste management system in our work. We care about the collection and waste disposal.

Nowadays, we are certified with BS EN ISO 14001:2004 for the Environment.

Hygiene and Safety at Work

The safety and Hygiene is a top priority for us.

We pay great attention to safety measures and regulations in our work.

We repeat at least once a year, the training process for our employees as far as it concerns the precautions we have to take during our procedures.

The personnel are equipped with all the necessary personal protective equipment and we insist on wearing it during their work.

Our company is certified with the Health & Safety At Work Management System OHSAS 18001:2007.

We are certified by Lloyd’s Register Quality Assurance Company.

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